ArgoTower Privacy Policy

Overview

ArgoTower respects your privacy. This Privacy Policy explains what personal information is collected, how personal information is used, and who personal information is shared with when you use our website, onboarding forms, email, phone, SMS, or related peer support certification services.

What Personal Information Is Collected

We may collect personal information from recruited peer support professionals and applicants, including:

• Name, phone number, email address, and mailing address
• Date of birth and identity-related information
• Application, onboarding, training, and certification information
• Documents submitted for onboarding or certification purposes, such as identification, resume, education documents, diploma, or other required materials
• Communications you send to us by website form, email, phone, or SMS
• Basic website usage and technical information needed to operate and secure the website

How Personal Information Is Used

We use personal information to:

• Recruit and support peer support professionals
• Help applicants complete required New York training and certification steps
• Review onboarding and certification application materials
• Communicate application status updates
• Notify applicants when certification is issued or when additional information is required
• Provide customer care and respond to support requests
• Maintain internal records and comply with legal, regulatory, certification, and program requirements
• Protect the security and integrity of our website, forms, records, and onboarding process

SMS Communications

If you provide your phone number and consent to receive SMS messages from ArgoTower, we may send text messages related to onboarding, certification status, missing information, application updates, appointment coordination, customer care, or other application-related matters.

Message and data rates may apply. Message frequency may vary. You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or contacting us directly.

SMS consent is not shared with third parties or affiliates.

SMS consent is not shared with third parties.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Review our SMS Terms & Conditions.

Who Personal Information Is Shared With

We may share personal information only as needed to operate our services and support the onboarding or certification process, including with:

• Certification, training, application, or compliance-related organizations when required for the applicant’s process
• Technology service providers that help us operate our website, email, document storage, forms, SMS, phone, or administrative systems
• Legal, regulatory, or government authorities when required by law, regulation, compliance obligation, subpoena, or lawful request

We do not sell personal information. We do not share SMS consent with third parties or affiliates.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no website, email, SMS, phone, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as needed to support onboarding, certification, compliance, recordkeeping, legal, and business purposes. When information is no longer needed, we may delete, archive, or securely retain it as required.

Your Choices

You may contact ArgoTower to request updates or corrections to your personal information. You may opt out of SMS messages at any time by replying STOP.

Contact Us

ArgoTower
Email: admin@argotower.org
Phone: (855) 505-1525
Phone: (808) 500-0331